terms and conditions

Welcome to Spirit Casino. This document outlines the terms and conditions that govern your use of our gaming services. By creating an account and placing bets, you confirm that you have read, understood, and agreed to be bound by these rules. It’s important to review this page carefully, as it forms a legal agreement between you and the platform. All activities on the Spirit Australia are subject to these provisions.

General Terms and Acceptance

These terms apply to all services, games, and promotions offered by Spirit Casino. Your continued use of the website signifies your full acceptance of these conditions, along with our Privacy Policy. If you do not agree with any part of these terms, you must stop using the website immediately. We reserve the right to modify these terms at any time, and it is your responsibility to stay informed of any changes.

Account Eligibility and Registration

To play at Spirit Casino, you must meet certain criteria.

Age Requirement: All players must be at least 18 years of age. We reserve the right to request proof of age and suspend any account until satisfactory documentation is provided.
Single Account: Each player is permitted to open only one account. The use of multiple accounts to gain an unfair advantage is strictly forbidden and may result in the closure of all associated accounts and forfeiture of funds.
Accurate Information: During registration, you must provide valid and accurate information, including your email address. You are responsible for keeping this information up-to-date.

Verification and Know Your Customer (KYC)

In line with our regulatory obligations, we must verify the identity of our players. Before your first withdrawal is processed, you will be required to complete our Know Your Customer (KYC) procedure. This typically involves submitting copies of a valid photo ID, like a passport or driver’s licence, and a recent proof of address, such as a utility bill. This process helps prevent fraud and ensures a secure gaming environment for everyone.

Player Responsibilities

As a player at Spirit Casino, you agree to:

Keep your login details- email and password- confidential and secure. You are solely responsible for all activity that occurs through your account.
Only use funds that rightfully belong to you and have been acquired through legal means.
Play responsibly and use the responsible gambling tools available, such as deposit limits, loss limits, and self-exclusion options.
Notify customer support immediately if you suspect any unauthorised use of your account.

Deposits and Withdrawals

All financial transactions are subject to specific rules outlined in these terms and conditions. The minimum deposit and withdrawal amount is £20. We support a range of payment methods, including Visa, Mastercard, Skrill, Neteller, and various cryptocurrencies like Bitcoin and Ethereum. Please note that standard withdrawal limits are set at £3,000 per week and £15,000 per month. Any deposit must be wagered at least three times before a withdrawal can be requested to avoid potential processing fees.

Bonus Policy

From time to time, Spirit Casino may offer bonuses, free spins, and other promotions. These are subject to their own specific terms, in addition to the general rules.

Wagering Requirements: Unless stated otherwise, all bonuses and winnings from free spins are subject to a 40x wagering requirement before they can be withdrawn.
Maximum Bet: When playing with an active bonus, the maximum bet allowed is £5 per spin or game round.
Validity: Bonuses are typically valid for 7 days from the moment they are activated.
Game Contributions: Bets on pokies contribute 100% towards wagering, while table games and other formats contribute at a lower rate or not at all.

For any questions about a specific promotion, please review its terms or reach out to our team through the Spirit Casino contact us page.

Prohibited Conduct

Any activity deemed to be fraudulent, collusive, or illegal is strictly prohibited. This includes, but is not limited to, using stolen credit cards, engaging in money laundering, exploiting software bugs, or using automated bots to play. If we suspect any such activity, we reserve the right to suspend or terminate your account, void any winnings, and report the matter to the relevant authorities.

Final Provisions

These terms and conditions constitute the entire agreement between you and Spirit Casino. This document supersedes all prior communications and understandings. We operate under a Curacao licence, and any disputes will be governed by the laws of that jurisdiction. We are committed to providing a fair and secure gaming platform for all our Aussie players.